Shipping policy

Shipping & Delivery Policy – Orlure

Thank you for choosing Orlure. We are committed to delivering your order in a timely and reliable manner. Please review the details below to understand how we process and ship your orders.

This policy applies to all orders shipped within the United States.

Order Processing Time

  • Orders are processed within 1–2 business days
  • Processing takes place Monday through Friday
  • Orders placed on weekends or public holidays will be processed on the next business day

Order Cut-Off Time

  • Cut-Off Time: 4:00 PM (GMT -05:00) Eastern Standard Time (New York)
  • Orders placed before the cut-off time may be processed the same day
  • Orders placed after the cut-off time will be processed on the next business day

Shipping Method & Delivery Time

  • Shipping Method: Standard Shipping within the United States
  • Estimated Transit Time: 5–7 business days (Monday to Friday)

Estimated Total Delivery Time

  • Processing Time: 1–2 business days
  • Shipping Time: 5–7 business days

Total Estimated Delivery: 6–9 business days

Please note that delivery times are estimates and may vary due to factors such as shipping carrier delays, weather conditions, or high-demand periods.

Shipping Costs

  • We offer Free Shipping on all orders
  • No minimum purchase is required

Shipping Address

Orders will be shipped to the address entered at checkout.

Please make sure your shipping details are accurate and complete. Orlure is not responsible for delivery issues caused by incorrect or incomplete address information.

Order Changes & Cancellations

If you need to update or cancel your order, please contact us as soon as possible at support@orlure.store

We will do our best to accommodate your request. However, once an order has been processed or shipped, changes or cancellations may no longer be possible.

Order Tracking

  • You will receive a shipping confirmation email once your order is dispatched
  • Tracking information is typically available within 24–48 hours

Lost or Delayed Packages

If your order is delayed or you believe it may be lost, please contact us at support@orlure.store. Our team will work with the shipping carrier to help resolve the issue.

Customer Support

For any inquiries or assistance:

Address: 296 Clifton Pl, Brooklyn, New York 11216, United States

Phone: +1 438 619-5732

Email: support@orlure.store

Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.